Effective: March 1, 2020
Hello, everybody, welcome to Rush foods! We would like you to read through our Privacy Policy before we could kindly be at your service to deliver your food.
Scope of policy
Our Privacy Policy explains how Rush Foods. (“Rush foods”, “we”, “us” or “our”) collect, use, disclose, and otherwise process personal information in connection with our Platform. Our Platform includes: (1) our Platform, (2) application program software, and (3) any other technology and programs now or in the future that interact with Rush Foods that this Privacy Policy exhibits.
We use cookies to distinguish you from other users of the Platform. This helps us improve the Platform for the users experience.
By using this Platform, you agree that you have read, understood and agree to our collection of data, storage, use and disclosure of your personal information as described in this Privacy Policy.
Data Collected From Users or Affiliates
- Profile and contact information. As a User, when you create an account and finish completing your profile or if you have contacted us in anyway, we may collect information from you, such as your name, e-mail address, phone number and location provided. We use this information to: create and update your account information, contact you directly about any information or services that we are providing or any issues, concerns, and questions you or others may have, delivering your order, and marketing to you directly according to your preference.
- Transaction At the point when we accept your order, we gather data, including the things you bought, time and date of your transactions, and unique guidelines you’ve requested. We utilize this exchanged data to satisfy your request, recognize misrepresentation, customize your experience, perform examination/distinguish what your preferences are, and illuminate our promotions and advertises.
- Your credit card, debit card or gift card is an option for payment with Rush Foods when submitting an order. We utilize this payment information to complete your order and to identify and prevent fraud.
- We gather and hold all communications taken with us or with our affiliates by phone, email, or chat. We utilize these communications to address your inquiries, issues and concerns and give other related customer care support, for security and safety purposes, to improve our Platform, and for analytic use. We additionally maintain your rating and reviews with respect to restaurants on the Platform, which we may post to assist the entirety of our users. As well as any promotions we run to help us advertise.
- Driver Information. We verify all of our drivers and run a background checks on them to ensure safety and concern. We collect this data for further use and may share it with other users in the future.
- Data collected your devices. Our software collects data from the devices which you use to order from our Platform. This includes browser type, internet provider, device type, IP address to identify your preferences to improve our services.
- How you use and found our Platform. We use the information to see how you found our Platform by tracking the pages you visited to find us. We also track how your movement on our Platform to see what links you click or emails we send you. This will help us advertise and market our campaign and help seek your preferences by different methods of communication.
- Data analytically collected by us or a third-party, to help us see the demographics, by measuring usage trends and the flow of traffic in particular areas. This will give the users the ability to help improve our services.
- When the user enables their location on our Platform it helps our drivers preform their services faster. We also track our drivers for the users even when they are not sharing their location. We also use the Google Maps API to gather information about your location. Google uses various technologies to determine your location, including IP address, GPS and other sensors that may, for example, provide Google with information on nearby devices, WiFi access points and cell towers (see the Google privacy policy and the Google Maps terms of service to learn more).This will help facilitate your delivery and prevent fraud. You may opt out of your location sharing in your settings.
Use Of Your Personal Information and Data
We use your personal information and data collection for the following:
- Information Provided. Our main focus from the collection of this data is to help provide our users with our services and help us maintain and improve our Platform.
- Allows us to provide user accounts and use of our Platform
- Service your requests by allowing you to order from Restaurants and us to deliver it to you
- Enables us to bill you for our Services
- Develop new features and test new functions to enhance our platform
- Communicating through our Platform to help our users.
- We allow the user to contact us in many different ways, including, email, phone, WhatsApp, etc.
- We may contact you regarding any status updates, cancellations, refunds or any other information
- If you do not want us to use your data in this way or change your mind about being contacted in the future, please let us know by contacting us through info@rushbusinesses.com.
- We maintain records for the security of our Platform and safety.
- Use statistical and analytical data to help us prevent fraud
- Conduct any investigation about our users regarding our security
- Allows users to set their own Security preferences
- Administer and support any technological problems in the future
- Enables us to monitor and investigate if the user is violating any Term of Use
- Used for any legal proceeding and requirements
- Marketing and Advertising. Our data collection allows us to analyze your preference to provide the information that most interest you.
- Enables us to inform you of other products, services and promotions related to us or a third-party
- Contact you in any form of communication
- Measure our effectiveness and enhance our marketing strategy
- Allows users to refer a friend
- Share our information with a third-party
- You may opt out by unsubscribing from our emails or make changes in your setting
Disclosure of Your Personal Information
We disclose your information to the following third parties:
- We disclose your information to the restaurant for many reasons, including, fulfilling your orders, communicating with our users about their status or any changes or cancellations. This also allows the restaurant to know who ordered and may use it to contact them in the future.
- All Other Third Parties. Including the restaurants, we must disclose your personal information to all other third parties that also have a hand in fulling your orders, updating delivery status, and any changes or cancellations. This also includes payment processing and other forms services, included on our Platform.
- Service Providers.We disclose individual information to third parties that offer types of assistance for us or for our sake, for example, site facilitating, data examination, IT services, analytical providers, customer service, email delivery services, social networks, system securiteies, marketing and advertising, and other comparative services.
- Affiliate Discloser. We may share personal information among other related networks that belong under Rush Group Ltd. for other business purposes.
- Business Organization. This group may later in the future have corporate transactions, such as, acquisition, joint venture, mergers, sale or financing of all or a portion of the business. We may be required to share your personal information to these third parties when required. In the event of receivership, liquidation, or bankruptcy personal information may be disclosed.
- On our Platform we allow the public to see certain things, such as, ratings, reviews, pictures, and name of the user posting those things. We advice you to speak with discretion about personal things when posting on our public area on our Platform.
- Law and Legal Obligation. We have to disclose personal information to third parties such as, law enforcement and legal advisors, if or when we are subpoenaed or reason to believe we may have to comply with the law.
- By accepting this policy, we may disclose your personal information to all third parties listed above with your consent.
How We Store and Protect Your Information
All information you provide to us is stored on our secure servers. Any payment transactions carried out by us or our chosen third-party provider of payment processing services will be encrypted. Where you have chosen a password that enables you to login on the Platform, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. We will do our best to protect your personal data. We cannot guarantee the security of your data transmitted through our servers; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security measures prevent unauthorized access.
Our Platform and service is not intended for anyone under the 13 and if we find any account that we may believe to be under the age shall be deleted. We do not intend to wittingly collect or share any personal information of a child.
Third-Party’s Website Policy
Our Platform and website may include links and ads to third-party websites, applications and plug-ins. We are not responsible for any personal information of the third-party websites. Please refer to their own Privacy Policy.
Privacy Policy Updates
Any changes we may make to our privacy policy in the future will be posted on this page and notified to you the “Effective” date when you login to the Platform. The new terms will be displayed on your screen and you may be required to read and accept them to continue .
Contact Us
If you have any questions, comments, or request about this Privacy Policy, please send us an email to info@rushbusinesses.com.